Hospitality
The night desk stopped missing calls.
Room changes, late arrivals and rate questions, answered at the hour they are asked.
38%
Lower support cost
Read The Story
Customers
The teams that kept
the agent on the line.
Hospitality, clinics, fintech, utilities, retail and travel. Different floors, one queue.
Hospitality, clinics, fintech, utilities, retail and travel. Different floors, one queue.
We stopped apologizing for the hours we keep. A guest who calls at night gets the answer they would get at noon, in the language they called in, and the night desk only takes the calls that need it.
Marguerite Ashby
Guest Experience Director
38%
Lower support cost
78%
Resolved by Canto
1.2s
First response at peak
We stopped apologizing for the hours we keep. A guest who calls at night gets the answer they would get at noon, in the language they called in, and the night desk only takes the calls that need it.
Marguerite Ashby
Guest Experience Director
38%
Lower support cost
78%
Resolved by Canto
1.2s
First response at peak
We stopped apologizing for the hours we keep. A guest who calls at night gets the answer they would get at noon, in the language they called in, and the night desk only takes the calls that need it.
Marguerite Ashby
Guest Experience Director
38%
Lower support cost
78%
Resolved by Canto
1.2s
First response at peak
The stories
Every floor,
its own numbers.
Each team wrote its numbers down, and every one of them kept the agent on the line.
Each team wrote its numbers down, and every one of them kept the agent on the line.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.