Answers from your knowledge
Help center, policies and order history,
synced and cited on every reply.
AI agents for customer conversations
Every conversation,
answered.
Voice and chat agents that answer on every channel, in 40+ languages, and hand off the moment a person should.
Voice and chat agents that answer on every channel, in 40+ languages, and hand off the moment a person should.
Trusted by support teams at
Trusted by support teams at
Trusted by support teams at
What Canto handles
Answers, actions, and
the handoff.
Five jobs your team does all day. Canto does them in the first second and knows the moment to stop.
Five jobs your team does all day. Canto does them in the first second and knows the moment to stop.
Actions in your tools
Refunds, bookings and ticket updates,
done inside your own systems.
Actions in your tools
Refunds, bookings and ticket updates,
done inside your own systems.
Handoff on sentiment
The moment a thread turns,
a person gets it.
Handoff on sentiment
The moment a thread turns,
a person gets it.
Every channel at once
Phone, web chat, WhatsApp, SMS & email, on one memory.
Every channel at once
Phone, web chat, WhatsApp, SMS & email, on one memory.
Voice in real time
Mouth to ear, in the languages your customers already speak.
Voice in real time
Mouth to ear, in the languages your customers already speak.
On outage nights everyone calls at once. Canto answers in the first second, shares the restoration window for their street and logs the address on the fault record while our crews roll.
Tomas Klimek
Service Operations Lead
0.7s
First answer at peak
84%
Resolved by Canto
41%
Fewer callbacks
On outage nights everyone calls at once. Canto answers in the first second, shares the restoration window for their street and logs the address on the fault record while our crews roll.
Tomas Klimek
Service Operations Lead
0.7s
First answer at peak
84%
Resolved by Canto
41%
Fewer callbacks
On outage nights everyone calls at once. Canto answers in the first second, shares the restoration window for their street and logs the address on the fault record while our crews roll.
Tomas Klimek
Service Operations Lead
0.7s
First answer at peak
84%
Resolved by Canto
41%
Fewer callbacks
The product
Everything the floor
needs, in one product.
Six surfaces, one memory. Pick a tab.
Six surfaces, one memory. Pick a tab.
The Queue
Every call, chat and message lands on one board: what is live, what needs a person, and what the agent closed today.
Live, waiting and resolved lanes
A turn in sentiment brings a person in
Filter to what needs you
The Queue
Every call, chat and message lands on one board: what is live, what needs a person, and what the agent closed today.
Live, waiting and resolved lanes
A turn in sentiment brings a person in
Filter to what needs you
The Queue
Every call, chat and message lands on one board: what is live, what needs a person, and what the agent closed today.
Live, waiting and resolved lanes
A turn in sentiment brings a person in
Filter to what needs you
Results
Proven on the line.
Across 24,310 conversations last month, one agent did the work of a floor, and the numbers held at peak.
Across 24,310 conversations last month, one agent did the work of a floor, and the numbers held at peak.
Canto answers the calls we used to miss at two in the morning. The night desk takes the two calls that need a person.
Marguerite Ashby
Guest Experience Director
Our clinics are covered after hours for the first time. 92% of after-hours contact is handled now.
Devan Okonjo
Head of Patient Access
Resolutions come back 2.1 times faster than they did. My team spends its day on the accounts that need judgment.
Priya Raghunathan
VP Customer Operations
Billing disputes used to wait for the day shift. Canto hears the tone turn and hands them to a person with the whole thread.
Tomas Klimek
Service Operations Lead
Orders, returns and delivery questions arrive on WhatsApp and web chat. Canto answers each in the language it came in.
Ines Barbosa
Director of Customer Care
Rebookings used to mean hold music. Now itinerary changes clear after hours, and anything already ticketed goes to a person.
Hollis Vane
Head of Guest Support
Canto answers the calls we used to miss at two in the morning. The night desk takes the two calls that need a person.
Marguerite Ashby
Guest Experience Director
Our clinics are covered after hours for the first time. 92% of after-hours contact is handled now.
Devan Okonjo
Head of Patient Access
Resolutions come back 2.1 times faster than they did. My team spends its day on the accounts that need judgment.
Priya Raghunathan
VP Customer Operations
Billing disputes used to wait for the day shift. Canto hears the tone turn and hands them to a person with the whole thread.
Tomas Klimek
Service Operations Lead
Orders, returns and delivery questions arrive on WhatsApp and web chat. Canto answers each in the language it came in.
Ines Barbosa
Director of Customer Care
Rebookings used to mean hold music. Now itinerary changes clear after hours, and anything already ticketed goes to a person.
Hollis Vane
Head of Guest Support
78%
Resolved without a human
1.2s
Median first response
4.8/5
CSAT, 1,942 ratings
38%
Lower support cost
Pricing
Priced by agents,
not by seats.
Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.