Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Pricing
Priced by agents,
not by seats.
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Launch
$79
/ month
For the first agent you put on the phone.
2 agents
1k conversations a month
Phone and web chat
Help center sync
Email support
Scale
Most picked
$249
/ month
For a support floor that runs on it all day.
10 agents
10k conversations a month
All five channels
Workflows and analytics
Sentiment-aware handoff
Enterprise
Custom
For the floor that is not allowed to go down.
Unlimited agents
Volume pricing
SSO and audit trail
99.98% uptime SLA
Dedicated voice capacity
Invoiced Monthly
Cancel from the Dashboard
Move Plans Any Time
Most of what our customers asked was already in the ledger. The agent opens the account first and answers from it, so my team only gets the cases where somebody has to decide.
Priya Raghunathan
VP Customer Operations
2.1x
Faster resolutions
86%
Closed in one thread
47%
Fewer escalations
Most of what our customers asked was already in the ledger. The agent opens the account first and answers from it, so my team only gets the cases where somebody has to decide.
Priya Raghunathan
VP Customer Operations
2.1x
Faster resolutions
86%
Closed in one thread
47%
Fewer escalations
Most of what our customers asked was already in the ledger. The agent opens the account first and answers from it, so my team only gets the cases where somebody has to decide.
Priya Raghunathan
VP Customer Operations
2.1x
Faster resolutions
86%
Closed in one thread
47%
Fewer escalations
Compare
Every plan, compared
line by line.
The same lines for all three,
so the difference is visible without a call.
The same lines for all three,
so the difference is visible without a call.
Launch
Scale
Enterprise
Agents
2
10
Unlimited
Conversations a month
1,000
10,000
Volume
Channels
Phone and web chat
All five
All five
Workflows
Analytics
Sentiment handoff
Knowledge sync
Voice capacity
Shared
Shared
Dedicated
SSO and audit trail
Uptime SLA
99.98%
Support
Priority
Named contact
Launch
Scale
Enterprise
Agents
2
10
Unlimited
Conversations a month
1,000
10,000
Volume
Channels
Phone and web chat
All five
All five
Workflows
Analytics
Sentiment handoff
Knowledge sync
Voice capacity
Shared
Shared
Dedicated
SSO and audit trail
Uptime SLA
99.98%
Support
Priority
Named contact
Questions
Questions before
you start.
The ones a buyer sends us most.
Anything else is a question for the demo.
The ones a buyer sends us most.
Anything else is a question for the demo.
One thread with one customer, from the first word to the last, however long it runs. The channel does not matter and neither does the number of turns, so a call that carries on over WhatsApp is one conversation and not two.
Nothing stops and nothing throttles. On Launch and Scale, every conversation past the allowance is billed at $0.012 each and lands on the same monthly invoice.
No. The 14-day trial runs on every plan with no card, and the agent is usually live on its first channel the same day you connect it.
Yes, from the dashboard. Moving up takes effect at once and the invoice is prorated. Moving down takes effect on the next cycle, so nothing is cut off.
In the EU on Launch and Scale, and in the region you pick, EU or US, on Enterprise. Recordings follow the retention window you set, and the agent never reads a full card number back.
No. Your whole team can watch the queue, tune the agent and pull the reports. You pay for agents and conversations, and for nothing else.
One thread with one customer, from the first word to the last, however long it runs. The channel does not matter and neither does the number of turns, so a call that carries on over WhatsApp is one conversation and not two.
Nothing stops and nothing throttles. On Launch and Scale, every conversation past the allowance is billed at $0.012 each and lands on the same monthly invoice.
No. The 14-day trial runs on every plan with no card, and the agent is usually live on its first channel the same day you connect it.
Yes, from the dashboard. Moving up takes effect at once and the invoice is prorated. Moving down takes effect on the next cycle, so nothing is cut off.
In the EU on Launch and Scale, and in the region you pick, EU or US, on Enterprise. Recordings follow the retention window you set, and the agent never reads a full card number back.
No. Your whole team can watch the queue, tune the agent and pull the reports. You pay for agents and conversations, and for nothing else.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.
Start today
Put Canto on the line
and stop missing calls.
One agent on every channel, from the first day. Start a 14-day trial with no card, and go live in a day.