Jul 8, 2026
·
3 min read
The 22% a human should still answer
Resolving most of your contact without a person is the easy half. What happens to the rest decides whether anyone trusts the agent.
Blog
Notes from the floor.
Notes from the floor.
What we learn running agents on real support lines, written down.
What we learn running agents on real support lines, written down.
Jul 8, 2026
·
3 min read
The 22% a human should still answer
Resolving most of your contact without a person is the easy half. What happens to the rest decides whether anyone trusts the agent.
Jul 8, 2026
·
3 min read
The 22% a human should still answer
Resolving most of your contact without a person is the easy half. What happens to the rest decides whether anyone trusts the agent.
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